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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joan Williams

September 24, 2025

5  out of  5
rating by Joan Williams
"Travis was awesome in getting me great prices for my quotes and took the time to answer all my questions on the quote I chose! But the best part is he signed me up for protection if I ever get sick or injured that will pay me up to a year if I can't work!!! I had no idea that State Farm even had that and I feel so much relief knowing my bills will be paid if I get sick or injured!!! SCOTT RICHARDSON, TRAVIS DESERVES A RAISE!!! I feel like I have a BFF at my insurance agency now and am asking for him every single time! How many of you have a BFF at your insurance company? I'm not sharing Travis, lol, but they have a lot of other great, funny, and smart agents that can be your BFF too! LOL (oh, and also get you a great quote with protection for your sick and clumsy self if you fall ill....or just fall and can't work) Just call State Farm! But not Travis..he's my agent! Lol 😆"
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Gabriela Morel Gadea

September 19, 2025

5  out of  5
rating by Gabriela Morel Gadea
"Travis at Scott Richardson Agency was very helpful and fast, I got my insurance policy in no time."
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Anil Amuluru

September 16, 2025

5  out of  5
rating by Anil Amuluru
"Very helpful and easy to work. Has very good knowledge of the insurance policies."
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Maddy Jacobs

September 15, 2025

5  out of  5
rating by Maddy Jacobs
"Travis was great to work with! He helped me with my auto insurance and was very patient and helpful!"
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Hannah Colwill

September 10, 2025

5  out of  5
rating by Hannah Colwill
"Great phone service"
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Mahawa Kanneh

September 9, 2025

5  out of  5
rating by Mahawa Kanneh
"The Agent offered a personalized approach, ensuring I understood all aspects and displaying remarkable patience throughout. His service warrants a 10 out of 10 rating."
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Tim Bomgardner

September 5, 2025

5  out of  5
rating by Tim Bomgardner
"Talked with Travis over the phone and he was very informative, pleasant to speak to, and overall created a good experience switching my auto insurance to State Farm. I enjoyed the process and Travis made it as simple as possible."
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Vonda Zollinger

September 2, 2025

5  out of  5
rating by Vonda Zollinger
"Travis was a big help switching over our insurance to State Farm! He was very patient, professional, and easy to work with. Thank you Travis!"
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Malik Verdon

August 19, 2025

5  out of  5
rating by Malik Verdon
"Travis is a star, he needs a promotion and whatever good that comes his way! He went above and beyond for me!"
We responded:
"Malik thank you so much for the review. Travis is doing an amazing job. I really appreciate you. "
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Jennifer Lee

August 19, 2025

5  out of  5
rating by Jennifer Lee
"Travis has been great to work with! He has been helpful and makes the process of transition easy."
We responded:
"Jennifer thank you so much. Jackson I s great and he is really good at his job. I appreciate the review"
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Antonio Cortez Valdovinos

August 5, 2025

5  out of  5
rating by Antonio Cortez Valdovinos
"An excellent agent 100% recommended, he explained everything clearly and briefly, even though we spoke different languages, he was very understanding of my situation and my poor English, adapting a personalized plan for my needs and providing me with support at all times."
We responded:
"Thank you so much for the 5 star review. We greatly appreciate the business We are always here if you need something please let us know "
Profile photo of Melissa Scheid

Melissa Scheid

July 24, 2025

5  out of  5
rating by Melissa Scheid
"Travis just helped me get my Iowa State Cyclone renters insurance for her apartment. He was very helpful and explained everything. I would definitely recommend SF to other parents looking to insure their college students."
We responded:
"We truly appreciate your 5 star feedback. It means a lot to our team. Whether it’s car insurance or home insurance we are here to make the process simple. We are grateful for the opportunity "
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Becca Simon

July 18, 2025

5  out of  5
rating by Becca Simon
"Travis was amazing!!! Thank you for the amazing service"
We responded:
"Our goal is always to make sure you feel confident and protecting your family well. We greatly appreciate the review and you as a client. "
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Adityapaul Lobana

July 10, 2025

5  out of  5
rating by Adityapaul Lobana
"I had the privilege of speaking with Travis for my renter's insurance, and I can say that he was super helpful."
We responded:
"Thank you so much for the google review in our State Farm office In ames. Iowa. We really do appreciate the business for renters Insurnace "
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killer rabbit

July 9, 2025

5  out of  5
rating by killer rabbit
"Travis was very helpful and taught me all about deference in whole life or term"
We responded:
"I am so glad travis could help with life Insurnace at the State Farm office in ames Iowa "
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Angie German

July 9, 2025

5  out of  5
rating by Angie German
"Travis was great to work with. Honest, professional, and helpful. They got me a solid insurance policy at a reasonable price without any pressure. Highly recommend!"
We responded:
"Thank you so much for the google review in our State Farm office In ames. Iowa. We really do appreciate the auto and home Insurnace business. Travis is doing great. "
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Brandon Morgan

July 7, 2025

5  out of  5
rating by Brandon Morgan
"Travis was very helpful in helping us get set up, and helped us cut our costs by a lot."
We responded:
"Thank you so much for the google review in our State Farm office In ames. Iowa. We really do appreciate the auto and home Insurnace business. Travis is doing a great job "
Profile photo of SWAPNANJAN CHATTERJEE

SWAPNANJAN CHATTERJEE

June 30, 2025

5  out of  5
rating by SWAPNANJAN CHATTERJEE
"Travis was exceptional in reaching out and working with me to get a customized quote that was competitive. Thanks to him I was able to get a better rate with my existing insurance company, but if I ever switch in future, I’ll definitely give him a call first thing!"
We responded:
"Thank you for the 5 star review. We appreciate you trusting our State Farm ames office with your auto and home Insurnace. "
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Carrie Carris

June 27, 2025

5  out of  5
rating by Carrie Carris
"Travis was great!"
We responded:
"Thank you for the 5 star review. We appreciate you trusting our State Farm ames office with your auto and home Insurnace. We are always here to help "
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Diane Eilers

June 20, 2025

5  out of  5
rating by Diane Eilers
"Travis contacted us about an adjustment to the premium of one of our policies. He answered all our questions. Thanks, Travis."
We responded:
"Thank you for the 5 star review. We appreciate you trusting our State Farm ames office with your auto and home Insurnace. We are always here to help "
Profile photo of Henry Chamberlain

Henry Chamberlain

June 13, 2025

5  out of  5
rating by Henry Chamberlain
"Travis was really helpful with getting my renters’ policy cancelled after I moved out of Ames! The rates were really reasonable too. Great experience overall!"
We responded:
"Henry we will Miss you as a client. Good luck on your new adventures. "
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R Stjohn

June 11, 2025

5  out of  5
rating by R Stjohn
"Had a great conversation with Travis today, regarding our insurance coverage. He was able to give me a better understanding of how our home and auto coverage works. He also emphasized the importance of our umbrella coverage. Thanks Travis."
We responded:
"Thank you for the 5 star review. We appreciate you trusting our State Farm ames office with your auto and home Insurnace. We are always here to help "
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Andy Mcatee

June 10, 2025

5  out of  5
rating by Andy Mcatee
"Travis was the most helpful in my insurance needs!!"
We responded:
"So glad travis could help you Andy. Thanks for the business "
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andreja bakac

June 6, 2025

5  out of  5
rating by andreja bakac
"Today Travis and I reviewed my insurance policy. I was highly impressed by Travis's knowledge of the job and concern for the customer. Great job!!"
We responded:
" Thank you for the 5-star review! We appreciate you trusting our Ames office with your auto and home insurance. We’re always here to help!"
Profile photo of Jeremy Thode

Jeremy Thode

June 4, 2025

5  out of  5
rating by Jeremy Thode
"Talked with Travis to go over my policy review. Individual was super knowledgeable and personable over the phone took the time to listen to my needs and make sure my policies matched. Look forward to doing continued business with this company!"
We responded:
"Thank you for the 5 star review. We appreciate you trusting our State Farm ames office with your auto and home Insurnace. We are always here to help"